701 Cocoa Avenue, Hershey, PA 17033

(717) 533-6555 library@derrytownship.org

Hoopla Changes FAQs

Why is Hershey Public Library changing the number of items I can borrow on Hoopla? 

Although it is free for patrons to use, the Hershey Public Library pays a fee for every item a patron checks out. So, the more Hoopla gets used, the more it costs. Each time a patron borrows a title (even if they don’t use it), the library pays a fee ranging from $1.99 to $3.99.  As more people discover and use Hoopla, the more it costs to use. In an attempt to control the amount the library spends on Hoopla, we are changing the number of titles our patrons can check out from 5 to 3.

Why have I been blocked from borrowing? 

In an effort to control costs, the Hershey Public Library has created a monthly spending limit. Each time a patron borrows a Hoopla title, the library is charged for that borrow. When the cost of the total daily borrows reach the lending limit, Hoopla stops any further borrowing for the day until the total is reset the following day. If you are blocked, please try again the next day, or check out the range of titles available on Libby.

How will I know that the Daily Limit is reached?

You will see this message when the daily limit is reached:

“Your library’s daily lending limit has been reached for the day, and will reset this evening.  This is a library-administered limit, and differs from your monthly borrowing limit.  Please continue to browse, add to favorites, and return after reset to borrow.”

But I have to wait so long on Libby! 

The eBooks and eAudiobooks on OverDrive are licensed by the publishers for use by one borrower at a time. This means that patrons must place holds on a title if someone has the copy checked out, just like with physical books. To reduce wait times, libraries can purchase multiple copies of titles, but library copies of eBooks and eAudiobooks cost much more than what consumers pay. And unlike consumers, libraries often don’t own the copies they purchase; they are licensed for a period of time and so they have to be repurchased every year or two to keep them in the collection.

For example: The hardcover edition of The Midnight Library by Matt Haig costs $13.29 on Amazon and the Kindle edition costs $8.99. If a library purchases a print copy, they pay the hardcover price or they might get a small discount depending on what company they purchase from, but to offer the eBook of The Midnight Library costs libraries $55 for one copy and they have to repurchase it after 2 years. The eAudiobook on OverDrive costs $76, but the library doesn’t have to repurchase it.

If you are interested in learning more about eBook and eAudiobook purchasing in libraries and learn about the latest legislation, please see the American Library Association’s website https://www.ala.org/advocacy/e-books.

If you have questions, please contact us by phone (717-533-6555), e-mail (library@derrytownship.org) or visit us in person. We’re happy to help in any way we can.

If you are interested in learning how to use Libby, check out this tutorial video:  https://www.youtube.com/watch?v=sdszNXPCxBA